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Shipping FAQs

How long will it take to get my package?

  • Our processing time for orders is 24-48 business hours.
  • All orders are shipped within 3 business days
  • Shipping time once package has left our facility varies depending on shipping location.
  • Free shipping on orders over $45
  • Express shipping is available $15 extra fee

Where's My Package?

  • We ship all packages via USPS.
  • If your package has already shipped, please use your USPS tracking number to track your package.
  • If your package states delivered, this means that the post office did receive the package from us, the package is in THEIR possession. Due to this, please exhaust the complete USPS tracking and lost package process.
  • If USPS still states that they cannot locate the package after exhausting the COMPLETE USPS tracking and lost package process, please reach out to Bloom In Unity at camiel@bloominunity.com. We will be more than happy to continue working with you to get you the product you ordered.
  • If product is unavailable, we will issue a store credit.

What happens if it comes damaged?

  • Please reach out to Bloom In Unity at camiel@bloominunity.com. We will be more than happy to continue working with you to get you the product you ordered.
  • If product is damaged in transit or has other damages (hole, etc), we will replace the item. An email will need to be sent to camiel@bloominunity.com to verify damage. We will then email a return label to receive the damaged product back. Once product is received back, we will re-ship the same item if available. 
  • If same item is not available, a store credit will be issued. 

 

More questions?

As always, customer service is very important to us. Please reach out to Bloom In Unity via email (camiel@bloominunity.com) if you have any questions!
For more detailed shipping information, please visit our Shipping Policies.